One of the new generation banks, Fidelity Bank Plc has issued a Press Statement to the entire public and its valued customers about the recent happenings in the bank as it affects one of its staff who tested positive to the dreaded CORONA VIRUS (COVID-19) on his arrival from the United Kingdom.
According to the Press Statement made available to SOJ WORLDWIDE ONLINE NEWS, the bank has taken necessary measures as approved by the World Health Organization (WHO) in arresting COVID-19 and in curtailing it from spreading.
It in view of this that two is staff were referred for Testing while it has “shut down the Federal Secretariat, Abuja Business Office and advised all staff/vendors to self-isolate and go for testing in line with our policy on COVID-19, on account of possible exposure of vendor staff.”
Read Press Statement:
COVID-19 UPDATE.
Lagos Nigeria: March 26, 2020.
In line with the collective resolve to fight the dreaded CORONA VIRUS (COVID-19) pandemic, Fidelity Bank, as a responsible corporate organization, wishes to join in sharing information with the public as follows;
· Fidelity Bank mandates staff or immediate family member(s) who travel out of the country to self-isolate for two weeks and obtain medical clearance before returning to work as part of our COVID-19 Preventive and Precautionary Measures.
· This process was activated and strictly adhered to by one of our staff members who returned from holidays in the United Kingdom.
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· He was in self-isolation and underwent testing in line with the bank’s policy. The test results returned positive at the weekend and we quickly arranged for him to be moved to the Nigeria Centre for Disease Control (NCDC), where he is currently being attended to by health officials.
· We are in constant touch with him and have been monitoring the situation closely. Our thoughts and prayers are with him.
· Though the staff has not been at the bank since returning from the UK, he, however, brought some consignments for two other staff which were delivered to them individually.
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· We have self-isolated the two individuals and sent them for necessary testing. In addition, the office where these two individuals work has been temporarily shut and has been disinfected. Due to the proactive measures taken by the bank, contact tracing within the bank was very swift and conclusive with no customers involved.
· We have also shut down our Federal Secretariat, Abuja Business Office and advised all staff/vendors to self-isolate and go for testing in line with our policy on COVID-19, on account of possible exposure of vendor staff.
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· Apart from the directive on isolation and testing for staff and family members who have had trips abroad within this period, the bank has in place, several other precautionary measures as advised by the World Health Organization (WHO) and other health institutions, they include;
· Body temperature screening of staff and visitors before being allowed access to all our premises
· Wearing of gloves and face-masks by all our front-line staff.
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· Reduction in the number of staff expected to come to work. 60% of our staff now work remotely from home.
· Reduction of the number of customers allowed at a time into our banking halls to a maximum of 5.
· Encouragement of good personal hygiene and deployment of hand sanitizers at all our office locations.
· Social distancing and abolition of physical meetings and large gatherings.
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· Deployment of video conferencing and other devices to allow for remote meetings.
Fidelity Bank places a high premium on health and safety. We shall continue to do everything within our means to ensure the health and safety of all, including customers, vendors, staff and indeed everyone who comes into our premises.
Thank you.
Charles Aigbe
Divisional Head, Brand & Communications
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