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THE only formidable giant network provider in Nigeria, no doubt, is the MTN but the name and their goodwill of many years can no longer be identified with the popular slogan, “Anywhere you go” they professed.
Lately, it has been, “anywhere you go,” there is poor and frustrating services to their subscribers who strained themselves to either buy recharge cards for calls or data for online business transactions or social engagements.
The effectiveness of MTN over the weeks have waned to the extent that people are complaining of bad network services both in calls and in social media.
The current trend now, is for you to call a friend who will hear you speaking while it will be impossible for the other party to hear from you meanwhile, the your call credit is burning.
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It takes longer minutes if not hours to send message across social media contacts thereby wasting ones time and exhausting hard earned resources.
Ordinarily, in the past, MTN will send text messages to their subscribers to apologize for poor service and their failure to meet subscribers standard as it was their normal practices; that was “the good old days.”
It is frustrating when one could no longer make any emergency calls when one’s life is danger or when you want to make an urgent business calls or send message across to your clients or customers.
I decided to write this article having waited for two weeks thinking that the poor Network services will be corrected but alas! things are getting worse.
This has compelled me to publicise my complaint having in mind that it has become a general issue everywhere. It is very disturbing for your message or link to load for hours when you did not procure data on credit. As at the time of writing this article, I still have data balance of 37GB yet the network is as bad as it used to be for over two weeks.
Presently, MTN kept mute as if they are giving their subscribers best services.
They have taken us for granted for too long while subscribers are suffering in silence and money are burning into the Network Provider’s bank accounts.
MTN is not the only network providers whose services have failed, Glo and Airtel is a no-go area. I am only involved because I use over 80% of my earnings on MTN Network services.
To worsen the matter, the Nigerian Communications Commission (NCC) pretended as if all is well with Nigerians using these network providers as if they have forgotten their statutory roles.
It has been complaint galores on Radio and TV call-in programs across the nation.
If this issue is not resolved immediately, it will pose as obstacles and barriers to the smooth running of the 2023 general elections especially for the use of BVAS machines.
MTN, GLO, AIRTEL, please braze up your services, Nigerians are suffering in silence and wasting much resources under this harsh economic climate.
Adesoji Omosebi is the Publisher and Editor-in-Chief of SOJ WORLDWIDE ONLINE NEWS
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