NERC Sanctions IBEDC, IKEDC, Other DisCos For Over-Billings, Asked To Refund Unmetered Customers (READ DETAILS)

 

 

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THE Nigerian Electricity Regulatory Commission (NERC) has sanctioned 11 Electricity Distribution Companies, DisCos for overbilling their unmetered Customers.

 

The NERC in a Press Release available to SOJ WORLDWIDE said all consumers should use the window provided to check the amount illegally deducted for a refund.

 

Full Text

“PRESS RELEASE
Order on Non-Compliance with Capping of Estimated Bills to Distribution Licensees
February 15, 2024.

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NERC Sanctions Eleven (11) DisCos Over Non-Compliance with Capping of Estimated Bills for Unmetered Customers.

The public may recall that in 2020, the Commission issued the Order on Capping of Estimated Bills (Order No: NERC/197/2020) and subsequently issued monthly energy caps which aimed to align the estimated bills for unmetered customers with the measured consumption of metered customers on the same supply feeder.

A review of the Electricity Distribution Companies (“DisCos”) billing of unmetered customers for 2023 has revealed non-compliance with the monthly energy caps issued by the Commission.

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In response to this and in a bid to safeguard unmetered customers from arbitrary billing by DisCos, the Commission, pursuant to Section 34(1)(d) of the Electricity Act 2023
(“EA 2023”), has issued the Order on Non-Compliance with Capping of Estimated Bills (Order No: NERC/2024/004-014) which stipulates the following:

• Credit Adjustment for Customers:

DisCos are to issue credit adjustments to all overbilled unmetered customers for the period January to September 2023 by the March 2024 billing cycle.

• Public Notice:

DisCos have been directed to publish the list of credit adjustment beneficiaries in two National Dailies and on their website no later than 31st March 2024.

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• Regulatory Sanctions:

The Commission shall deduct a sum of N10,505,286,072 from the annual allowed revenues of the eleven (11) DisCos during the next tariff review, to deter future non-compliance with the energy caps approved by the Commission.

The Commission reaffirms its commitment to regulatory compliance and consumer protection within the Nigerian Electricity Supply Industry.

Visit https://creditadjustment.nerc.gov.ng to see if you are eligible for a refund.

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